2-Way Guest Texting
GuestNetix is the easiest way for guests to report problems, request amenities, ask questions, and provide feedback to vacation rental management…all from their own mobile device.
GuestNetix’s text-based checkout solution increases the percentage of guests formally checking out and also increases guest feedback by making ratings and reviews a seamless part of the checkout process.
Wish Guests Would Report Problems Before Check Out?
You probably wish guests would let you know during their stay so you could fix the problems, right?
The threshold at which a guest is willing to contact management is really high for face-to-face and phone calls. The solution? GuestNetix.
"Before GuestNetix, it would be rare that guests would call us. With the text-based system, we hear of a lot more problems, but that's okay...it actually makes people more likely to come back and visit us again because they've had some interaction, and they see that we care about our properties and helping make sure their vacation is 100% awesome."− Joey Stocking, Bear Lake Cabin Rentals
Your Guests Would Rather Text You
Guests Are Mobile
Over 90% of adults in the US have a mobile phone.
Guests Already Text
Over 78% of mobile users are active texters.
Guests Prefer Text
48% of smartphone owners would rather communicate by text.