Guests Prefer to Text.

Improve the guest experience at your resort by adding texting. Our system makes it easy & possible.

2-Way Guest Texting

GuestNetix is the easiest way for guests to report problems, request amenities, ask questions, and provide feedback to vacation rental management…all from their own mobile device.

Guests are 4 times more likely to report problems via text than by phone or email.
No apps for the guest to download
No need to give out your personal cell number
No hardware for the management to buy

Streamlined Checkout

GuestNetix’s text-based checkout solution increases the percentage of guests formally checking out and also increases guest feedback by making ratings and reviews a seamless part of the checkout process.

GuestNetix properties have seen average guest checkout rates increase from 30% to over 75%.
Guests choose which review service to use to brag about your “World Class Customer Service”

Wish Guests Would Report Problems Before Check Out?

You probably wish guests would let you know during their stay so you could fix the problems, right?

The threshold at which a guest is willing to contact management is really high for face-to-face and phone calls. The solution? GuestNetix.

Before GuestNetix, it would be rare that guests would call us. With the text-based system, we hear of a lot more problems, but that's actually makes people more likely to come back and visit us again because they've had some interaction, and they see that we care about our properties and helping make sure their vacation is 100% awesome.

Joey Stocking, Bear Lake Cabin Rentals

Your Guests Would Rather Text You

Guests Are Mobile

Over 90% of adults in the US have a mobile phone.

Guests Already Text

Over 78% of mobile users are active texters.

Guests Prefer Text

48% of smartphone owners would rather communicate by text.

Need a better look around?

Request a Live Demo